Privacy Policy

1. Introduction

Welcome to BATZA. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it when you visit our website (batzaa.com) or interact with us via WhatsApp.

2. Information We Collect

We may collect the following types of information:

• Contact Information — Name and phone number when you message us on WhatsApp to place an order.
• Order Information — Product name, size, quantity and delivery details you share with us.
• Usage Data — Browser type, pages visited, and time spent on our website (collected anonymously via analytics, if enabled).
• Cookies — Small files stored by your browser to improve your browsing experience.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your order status or delivery
• Improve our website and product offerings
• Send you promotional messages (only with your consent)
• Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with delivery partners solely to fulfill your order. All such parties are required to keep your information confidential.

5. Data Security

We take reasonable security measures to protect your information. Our website uses HTTPS encryption. However, no method of transmission over the internet is 100% secure. WhatsApp conversations are end-to-end encrypted by WhatsApp's own platform.

6. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction or deletion of your data
• Opt out of marketing communications at any time

To exercise these rights, contact us at info@batzaa.com.

7. Cookies

We use essential cookies to ensure the website functions correctly. You can disable cookies through your browser settings, but this may affect some website features.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us: